We acknowledge that some users may be confused by the distinction between totally free sites and free-to-try sites. We apologize for this, but please note that Stoutgat is the latter, a free-to-try website, which means you can try it for a limited period, after which you will be asked for payment. This approach is extremely common in the software industry. You can, for example, use the trial versions of Microsoft Office for free, but only for a short trial period. Although it doesn't cost anything to register on our site, and you can even send free messages, our registration page specifically mentions that you're signing up for a trial period and also says that you can "test drive" our site, which clearly indicates it's a trial membership you signed up for. Our Terms and Conditions page - to which you had to agree - also contains a specific section regarding free users. You can read the section about free users here: https://www.stoutgat.com/Terms.aspx We do, however, apologize for any inconvenience this may have caused you, but, and here's the nice thing, you can simply remove your profile if you choose not to become a premium member.
If you do experience any issues with the site or have an inquiry, we do respond to all inquiries that are sent to us from the site's messaging page, within 8 business hours. Business hours are 8am to 5pm SA time, Monday to Friday. To get to the contact page, on the main / home page of the site there is a Help button at the top center, and one of the menu options under the Help button is a link to contact the webmaster. A direct link to the Help button also appears in all mails the site sends you. Please use the site to contact us, for any problem you have, and we will respond within 8 business hours.